Easy Messaging Tools

With LoyalReach, you can connect with your customers directly through text messages, making communication as easy as texting a friend. No apps or complicated setups needed.

Texting Tools
Communication Tools

Messaging Tools

Streamline Your Outreach

Bulk Texting

Send text messages en masse, from one to millions, with a single click.

Single Texting

Craft personalized one-on-one text messages for direct communication.

International Texting

Reach global customers with international texting capabilities.

Schedule Texting

Time your messages perfectly by scheduling them for specific send times.

Management & Compliance Tools

Ensure Compliance and Control

Texting Groups

Segment your audience into groups for targeted text message campaigns.

Templates for Standardized Messaging

Use message templates to maintain consistency in your brand's communication.

Add Text Opt-In Disclaimer in Messages

Include a disclaimer in text messages to comply with opt-in marketing laws.

Disable Local Branch Bulk Texting

Centralize control by disabling bulk texting at local branches.

Advanced Messaging Features

Leverage Advanced Messaging

AI-Enabled Business Text Auto-Reply

Utilize AI for automated, contextually relevant replies to customer texts.

AI Sentiment Analysis

Analyze customer text feedback for sentiment trends to gauge satisfaction levels.

Business MMS (Picture) Texting

Enhance business communication with the ability to send and receive images via text.

Customer MMS (Picture) Texting

Allow customers to send images via text for a richer, more engaging interaction.

Feedback & Interaction

Enhance Customer Interactions

Receive Text Feedback from Non-Customers

Collect valuable feedback via text from non-customers to enhance services.

QR-Scanned Text-Enabled Customer Feedback

Make giving feedback fun with QR codes that customers can scan to send a text response.

Receive Customer Text Feedback on Multiple Platforms

Get customer feedback directly on your dashboard, phones, and via email.

Send Business Text Replies from Multiple Platforms

Reply to customer texts through your dashboard, phones, or email for unified communication.

Instant Accountability

Manage Your Messaging Infrastructure

Admin Accounts

Create admin accounts to manage user roles and permissions within the platform.

Super Admin Account

Have top-level control with a super admin account for overarching access and oversight.

API Integration

Integrate seamlessly with other systems through flexible API connectivity.

Business Customer List Management

Manage and organize your business's customer lists for effective communication strategies.

Enhanced Engagement Through Texting

Drive Engagement and Monitor Analytics

URL Short-Links in Bulk Texting

Include shortened URLs in bulk messages for efficient communication and tracking.

Business Text Reply Time Trends

Analyze reply time trends for business texts to improve response rates.

QR-Scanned Text-Enabled Coupons

Engage customers with QR codes that offer text-enabled coupons for promotions.

Create Custom Surveys via Text

Gather targeted feedback by creating custom surveys that customers can complete via text.

Company Live Chat

Offer real-time assistance and engagement through a live chat feature.

White-Label LoyalReach

Customize and brand the LoyalReach platform as your own for a personalized customer experience.

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